Returns & Refunds

Our Double Guarantee

60-Day Money-Back Guarantee. Give Itch Relief an honest try. If you're not happy within 60 days of your order, contact us for a full refund of your most recent order — even if the pouch is empty. No forms, no runaround.

Devour-It Taste Guarantee. If your dog simply won't eat it, your first pouch is on us.

How to request a refund

Email support@thesmalldogco.com with your order number and we'll take care of it. Refunds are issued to your original payment method, typically within 5–10 business days.

You do not need to ship anything back for the money-back guarantee. If a physical return is ever needed, just email us at support@thesmalldogco.com and we'll send you the return address.

Subscriptions

Cancel or skip anytime before your next billing date to avoid the next shipment. Manage everything in one click from your account.